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Posts Tagged ‘Deaf Access to Communications’

12 DecTechnology and the Workplace

UKCoD Conference

This year’s conference was themed ‘Technology and the Workplace – fact vs fiction’ and was very kindly hosted by BT at their iconic building, BT Tower for which we are extremely grateful.

 

The conference was well supported with our thanks to sponsors InterpreterNow, SignLive and RedBee Media together with exhibitors ATLA, SignVideo, Terra Consultancy, BIVR & AVSTTR and The Association of Lipspeakers.

With excellent speakers within programme, many from far afield, it gave the audience the opportunity to listen to interesting topics and gather information and the opportunity to ask questions during the panel sessions.

Our Chair, Craig Crowley MBE, summarised the day saying that we faced a ‘brave new world’, with speakers talking of the future and technology, its impacts and how artificial intelligence may will embed itself as part of our being.

The day set off to a brilliant start.  We learn’t of the importance of DAC, ensuring that the quality of standards are in place, a summary of AI and the use of AI to deaf people giving the pro’s and con’s and in hearing technology.  We heard of the recent developments in STTR and how technology is improving outputs and how the National Theatre seek to make theatre accessible, with new technology being developed using smart glasses to access live subtitles at National Theatre performances, enabling them to view captions from any seat.

Jim Fitzpatrick MP, Chair of the APPG on Deafness stated the importance of our MPs receiving details of the ongoing issues and encouraged us all to contact our MPs and keep pressing for them to join the APPG on Deafness.

The active and positive research and future improvements involving apps, smartphones and programming hope to make the future more positive and an interesting one.

Lilian Greenwood MP spoke powerfully of the importance of our continuing to campaign ‘to keep the foot on the lobbying pedal’ and chaired the first panel session which provided interesting discussions to take place.

The afternoon focused on the ‘Work place’.   Our Employment Group Chair, Darren Townsend-Handscomb set the afternoon scene, updating the audience on the group’s activities and areas around Access to Work.  We heard about the impacts and limitations with views from all sides from equality through to an independent assessors point of view.  We were updated on the types of support for employees and the possible changes within the workplace.  RedBee Media gave examples of how they are utilising their current members of staff and how the disability passport can break down barriers and lastly learn’t about innovative projects for new technological opportunities.

The day concluded with another interesting panel discussion, set by the excellent speakers throughout the afternoon.

Angela Matthews, Head and Policy and Advice, Business Disability Forum said ‘the range of speakers was excellent – to have Government, Third Sector, Audiologists, Academics, Committee Members and Assessors all on the platform is rarely done enough in our sector and made the debates all the more stronger and informed’.

Summary: Keep progressing, researching, raising awareness, developing & improving improving and achieving!

Thank you to all who were involved.

02 OctUKCoD Annual Conference

At BT Tower, London on 20th November

Early Bird Rate available now!

 

22 AugVideo Relay Service

Today, Santander Consumer Finance (SCF), in partnership with SignVideo, has launched a Video Relay Service (VRS), for the British Sign Language (BSL) community.

The service is available for all account servicing, supporting customers with many of their day to day account queries and transactions. The service enables deaf BSL-using customers to place video calls to SCF via a free and secure video link on its website. The video call instantly connects to a BSL interpreter at SignVideo, who then phones the SCF contact centre relaying the conversation in real time.

Read the full Press Release

To view the list of Organisations/Companies offering VRS, please visit our website at http://deafcouncil.org.uk/deaf-access-to-communications/video-relay-directory/

 

 

17 JunSurvey on how you use the telephone

UKCoD through its subgroup DAC (Deaf Access to Communications) and alongside its member organizations is carrying out a survey to assess how deaf people are using the telephone.  In particular we are interested in how deaf consumers are getting on with the Next Generation Text Relay service which was launched in October 2014 or if not, what help or alternatives could be considered.

The survey originated from NADP (the National Association of Deafened People) whose membership is a subgroup of the deaf population and it has therefore been expanded to include all types of deafness, with input from Sense, NDCS, Action on Hearing Loss, Hearing Link along with Ofcom and BT.

The survey is only available online using the link  https://www.surveymonkey.com/r/usingthephone

We really need as many deaf people as possible to complete the survey to help provide evidence of whether or not further improvements need to be made to telecommunication services for deaf people, how successful NGTS has been and if there are any particular areas of the deaf population which are or are not making use of these services. Please spread the word.

Unfortunately we do not have the resources to provide paper copies of the survey. However if you do know deaf people who are not online but do use the telephone or would if the appropriate service was available then please feel free to complete the survey on their behalf either directly or offering a print out of the survey for them to complete.

The deadline for completing the survey is 30 June 2016.

Thank you in anticipation of your help.

11 MayNGTS – word of thanks

Great to receive thanks from Brendan Casey yesterday on the Deaf Next Generation Text Service Group Facebook page……..

“Would like to say a special big thank you to Ofcom and BT and http://www.deafcouncil.org.uk/ and Natalya Dell and Mike Aston and Helen Oxlade and Donna Lordan and many others and of course the community members who fought for BSL videos to be displayed professionally via online petitions on Ngts website big thank you and of course the company behind the professional bsl video service who provided the videos”.