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Posts Tagged ‘BSLaccess999’

05 MarConsultation – BSL access 999 emergency

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Ofcom’s consultation on introducing an emergency 999 video relay service, has now closed.  We hope to see Ofcom’s reaction to the consultation in June 2020.

Ofcom have said that if they decide to introduce 999 VRS, it will probably take a year to set it up.  We have encouraged Ofcom to make this process as quick as possible and to ensure that the Deaf community is involved and informed on the work they are doing.  We will continue to make this point to Ofcom and share any information we can with this group as we get it.

Thank you to all of you for sharing your experiences, and over 800 people who signed the petition run by Action on Hearing Loss.

18 DecConsultation – BSL access 999 emergency

The regulator, Ofcom, have published a consultation setting out the case for the 999 emergency service phone line to be contactable in BSL.

Ofcom want feedback on
  • the need for BSL access to 999; and
  • to understand how the deaf community wants the service to work

Three BSL videos are available on the Ofcom Website and can be viewed here or you can read a transcript (PDF, 209.1 KB) of the three videos.

Details of how to respond back to Ofcom are also available on their website.

What UKCoD are doing 

To put pressure on Ofcom we need to demonstrate the barriers deaf people face. We need to show why text based solutions don’t work for BSL users. 

To gather this information, UKCoD have recently created a Facebook Group called BSL access 999 emergency

What can you do

  • Join the BSL access 999 emergency Group; and
  • Share your experience of access 999 – or your fears about having to access emergency services via a text service
  • Explain how access in BSL to the fire, police and ambulance would help

If you don’t have a facebook account or wish to share something in private 

Please e-mail us at campaigns.email@hearingloss.org.uk – this will not be made public without your clear permission.

See Full details on our Facebook page.