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‘UK Council on Deafness’ Category

21 AugUKCoD Annual Conference

Monday, 11th November
at BT Centre, 81 Newgate Street, London EC1A 7AJ

bt centre

Creating a Dialogue: Person-centred practice with d/Deaf people in health & social care

This year’s UKCoD conference, hosted by BT, will bring together experts from across the health and social care sector to discuss what best practice looks like when working with people who are d/Deaf or have hearing loss.

The conference will include conversations between public sector bodies, regulators, providers, commissioners and UKCoD member organisations on the latest innovations in quality and co-production. Whether working with older people in social care settings and learning how best to include those with hearing loss, or ensuring access to health pathways for profoundly deaf people who use sign language, the conference will provide an interactive environment in which to share best practice and learn about what’s going on in the sector.

Full of tips and tricks to improve your own practice or provision, this is the ideal event for anyone working in health and social care, as well as staff or volunteers at UKCoD member organisations. UKCoD will also confirm its new strategy for the future as well as plans for Deaf Awareness Week 2020.

Tickets are limited so book now to take advantage of early bird pricing!

Book your place

Exhibiting Space is available – please contact Clare Long at for details

Gold Sponsors

SH_logo_24cmsignlive large logo

17 MayStatement from the IFHoH and WFD


The World Federtion for the Deaf (WFD) and the International Federation of Hard of Hearing People (IFHOH) have issued a

Joint Statement: Automatic Speech Recognition in Telephone Relay Services and in Captioning Services

“The field of Automatic Speech Recognition (ASR) has progressed significantly with the advancement of artificial intelligence technology. As a result, more applications that utilise ASR, and AI technologies are developed and have shown a promising impact on communication and accessibility. However, this field is emerging and the World Federation of the Deaf (WFD) and International Federation of Hard of Hearing (IFHOH) are documenting a small number of user experiences and cases using ASR technology. There needs to be continuing effort in research and development with deaf and hard of hearing par-ticipation to improve the uses and applications of ASR technology.

This joint statement is to inform that ASR should not replace current communication methods, such as Telecommunication Relay Services (TRS) and Captioning services.”

Read the full statement here [pdf]

15 MayA Message of thanks ….

From our Chair, Craig Crowley


09 MayA Message from our Chair


I am Craig Crowley, Chair of UK Council on Deafness.

I am delighted to see our theme for Deaf Awareness Week going viral on social media.

We are proud of our theme to celebrate Deaf Role Models!

It is important for the general public consciousness to acknowledge, recognise, and celebrate those who have made a huge difference to us in all spheres of life,

It’s wonderful to see so many public, statutory, emergency, voluntary, local organisations and agencies arranging activities to promote this week’s national Deaf Awareness. Thank You!

Enjoy the rest of this week, thank you for raising awareness with us.


03 MayThanks to our Sponsors for #DAWrolemodels2019

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Take a look at our Deaf Awareness Week Daily blogs here!

Monday – Education/Employment

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Hearing Aid Repair Shop (HARS)

At the Hearing Aid Repair Shop (HARS) we pride ourselves on repairing any make and model of hearing aid.

We’re a joint venture company, which is owned by Mary Hare School for deaf children and a large multi-national hearing aid company. We started out in 2002 and we’ve been providing a fast and efficient repairs service to our customers ever since. 50% of our profits go to Mary Hare School, so by having your hearing aid repaired with us you’re actively supporting the education of deaf children and young people from across the UK.

[Read More]


“How do you do that?” “How do you write those words so fast?” “But there’s no letters on the keyboard AND you’re not even looking at it?”

With the advent of machine shorthand for verbatim reporting, these are just some of the questions our members have been asked. Back in 1853 when the Institute was established, querying minds would have been more likely to ask stenographers about the light and dark squiggles above, on or below the line, which was representative of Pitman shorthand, and other versions of its ilk.

BIVR exists to provide verbatim stenographers with ongoing training, guidance and continuing professional development, whilst at the same time promoting members’ services and protecting their interests. Known as shorthand writers, stenographers, palantypists (particularly in the STTR field), shorthand typists, court reporters, captioners, speech-to-text reporters, our members cover assignments in a wide range of forums, from producing a verbatim transcript in a legal proceeding to providing communication support for the D/deaf and Hard of Hearing community.

[Read More]

Our mission is to support schools and vocational training centres for disabled children and youth in sub-Saharan Africa.

At present, our particular interest is to support the education and vocational training facilities for deaf pupils in Eastern Rwanda, and also pre-school work in Kampala, Uganda. We are a small charity, and all of our Trustees are volunteers.

[Read More]

Mary Hare
Mary Hare is a national school for the deaf in Newbury, Berkshire and is the largest school of its kind in the UK.  The school moved to Newbury in 1949 and was officially opened by Princess Margaret in 1950.

[Read More]


Signature is the leading awarding body for deaf communication qualifications in the UK.

We’re dedicated to improving communication between deaf, deafblind and hearing people, and creating better communities in the process. Since we began our work to promote and teach British Sign Language in 1982, we’ve supported more than 400,000 people to learn British Sign Language (BSL).

Alongside our qualifications, we’re also helping employers and schoolchildren learn more about BSL and deaf awareness so that everyone has the opportunity to become a better communicator at every stage of life.

[Read More]


DeafUmbrella provide BSL Professionals & Communication services between Deaf & hearing people in London and Kent area.

[Read More]


Speech-to-Text Reporters (STTRs) provide professional communication support for deaf and hard of hearing people. AVSTTR, the Association of Speech-to-Text Reporters, was created to offer support and guidance to our professional members, to share learning through the exchange of ideas and experiences and to promote training. We aim to raise public awareness of our profession and to promote equal access to communication in English for deaf and hard of hearing people.

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Terra Consultancy is a service provider for the Disabled community. Our work embraces the ethos of social enterprise and addresses all aspects of need for Disabled people from all backgrounds across the UK. We provide: specialist services for Disabled students, British Sign Language (BSL) interpretation, multicultural interpreting including International (ISL) and American Sign Languages (ASL), training, employment advice and advocacy as well as business consultancy. We also offer interpreting and translation services for many spoken languages. We promote awareness raising, access to information and inclusion through event management opportunities nationwide. Examples include Planet DeaFantastic EXPO and the Deaf Christmas Business Show.

[Read More]

Tuesday – Health

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Hearing Advisory Service is an independent registered charity (RCN 1063430) offering over 30 years experience of providing practical help and advice to people affected by hearing loss.  We work in partnership with NHS Audiology Departments and the Hearing Help charities in the Eastern Region, and offer ‘Hearing Aider’ training for front-line care home staff.

[Read More]


InterpreterNow’s Video Relay Service means deaf BSL users can contact NHS111 when they need health advice fast.

[Read More]


SignHealth is a charity dedicated to improving the health and wellbeing of Deaf people by making sure Deaf people get the same healthcare access and health information as hearing people. SignHealth campaigns to remove the barriers to health that Deaf people face as Deaf people in general have poorer health, simply because access to medical services and information is not routinely provided in sign language. SignHealth is committed to delivering a personalised service for each individual and provides services to Deaf people in three core areas:

SignHealth work is varied and aims to give Deaf people easier access to health, social care, and information as well as providing services which are not provided elsewhere. SignHealth supports Deaf people to live independently and to access information to make their own choices, but we know Deaf people still have poorer health than hearing people and we think it’s time for that to change.

Social Care:
Psychological Therapy:
Domestic Abuse:

[Read More]


UCL Deafness Cognition and Language (DCAL) Research Centre ( ) has developed a suite of online, short Deaf Awareness courses specially designed for Health Professionals (audiologists, doctors, nurses, professions associated with health and administrative staff). These courses will enable a better understanding of the communication needs of deaf and hard of hearing (HoH) patients and provide practical strategies to employ in your workplace to improve service provision. You will learn through watching videos of patients’ real life experiences and the perspectives of healthcare professionals.

Deaf Awareness: Online Courses for Health Professionals

Why this course?

Learn to:

  • employ appropriate behaviours and language when interacting with deaf and hard of
    hearing (HoH) patients.
  • distinguish between communication preferences and adapt your communication to the
    patient’s needs.
  • recognise legal requirements (Equality Act, 2010 and Accessible Information Standard, 2016) to provide reasonable adjustments related to disability.
  • identify commonly used assistive technologies and apply them to the needs of the patient.

AND Learn at your own pace.

Discounted rates available through particular professional bodies.

[Read More]

Action Deafness is a thriving and Deaf-led national organisation that provide bespoke, specialist and contracted services in BSL and video Interpreting, Community, Care and Support Assistance, Children, Young People and Families, as well as YOUchoose partnership and other joint ventures.

Action Deafness has offices in Leicester, Loughborough, Derby, Birmingham and Brighton.

Our strapline: Deaf-led, ‘You Choose Action – We Deliver’

[Read More]

Wednesday – Sport

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UK Deaf Sport

We are the Nation-wide Deaf Sport Organisation with a vision that every Deaf person is active and inspired by sport and physical activity. UK Deaf Sport supports deaf children, young people and adults. We are committed to connecting Deaf organisations to sport and physical activity partners whilst also sharing best practice and raising the profile of deaf sports. We respond to the needs of deaf people and use our insight to ensure all of our work is reaching out across the sport and physical activity sector. We use the term ‘deaf’ to refer to all levels of hearing loss in children, young people and adults, including a partial or total loss of hearing. This includes those who may describe themselves as having a ‘hearing loss’, ‘hearing impairment’ or as ‘deaf’, and includes children who have glue ear.

Main contact: Valerie Copenhagen, Head of Participation

[Read More]

Thursday – Entertainment

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Friday – Family/Youth

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At DSN, we’re proud of what we’ve achieved on behalf of our service users throughout Cheshire since we were formed in 1976. We’re proud of our team, our volunteers and other supporters, the local authorities we work with and the organisations we work alongside.

DSN is the service provider organisation for D/deaf* people in the county of Cheshire and the surrounding areas. These services are delivered under contract for Cheshire East, Cheshire West and Chester, Wrexham and Flintshire Councils.

The local societies (Deaf Clubs) located in the same premises in Chester, Warrington and Vale Royal are independent of DSN and are actively involved in shaping how we deliver services. Each society serves a distinct local community but is strengthened by its partnership with DSN, which is able to innovate and develop, whilst acting as a guide and support for the local organisations.

Services delivered include Social Care, Supported Living, Training, Day Services & BSL Communications, alongside a vast array of other projects delivered within the community.

[Read More]

Deaf Books

DeafBooks (inc. Co-Sign Communications & is an independent publisher of the LET’S SIGN SERIES of BSL materials for adults and children.   We are completely self-financed with no grant aids or subsidies and fund our development work from sales of our publications to provide a range of attractive educational materials in the field of deafness, special needs and baby signing.

Our books are aimed at learners of all ages and abilities and particularly families and schools and our products include:

We are also a participant in the Amazon EU Associates Programme, and with 10 new titles that are not currently available on the DeafBooks site, by clicking the cover links on our site connects you to Amazon where they are available to purchase in print and Kindle format.

Full details on all our products can be found here:

Deaf Direct is a Deaf-led local charitable organisation that provide information and guidance. In addition to this communication services, outreach services, youth and family services. As well as YOUchoose partnership for deaf and hard of hearing people, family members, carers, professionals and other organisations in Herefordshire, Oxfordshire, Worcestershire and surrounding areas.

[Read More]

Saturday – Technology

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SignVideo provides British Sign Language (BSL) video interpreting services to enable communication between the community of over 150,000 deaf BSL users in the UK and hearing people. The service allows users to make and receive BSL interpreted video calls so that they can effectively and effortlessly communicate with each other. This happens through a professional video interpreter who relays the call between BSL and English and the service is available instantly on tablets, smartphones, computers and laptops via apps and software.

[Read More]


SignLive is a first-class provider of online BSL interpreting. Our fantastic on demand system allows you to communicate with anyone, at any time, from your own device, by using our app which connects you to a qualified British Sign Language Interpreter. The app is easy to use and our Community Directory allows you to contact listed businesses and organisations FREE of charge once you have registered. SignLive is available 24/7 with no pre-booking required. Download the app from the app store or Google Play and get started today! Visit for more information.

[Read More]

Sunday – Politics

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Deaf Ex-Mainstreamers Group

[Read More]

Thank you for taking part in Deaf Awareness Week!