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‘Deaf Access to Communications’ Category

17 OctTechnology and the Workplace – fact vs fiction

All day conference on 20th November at BT Tower, London.

EARLY BIRD RATES finish this Friday!

Further details>>

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Eventbrite - Technology and the Workplace - Fact vs Fiction

17 OctGDPR Update

Christopher Jones, Chair of DAC and Craig Crowley, Chair UKCoD wrote a letter to Daniel Bowling, ICO in order to seek clarification and guidance on an issue that is of concern to deaf people, the use of relay operators in telephone calls and other transactions and the implications of this under the General Data Protection Regulation (GDPR).

A response letter from the ICO has now been received.

Letter to the ICO (pdf)

Response from the ICO (pdf)

 

 

05 MarOfcom Diversity and Inclusion Programme 2018 – 2022

Consultation 

Ofcom has recently consulted on its Diversity and Inclusion Programme 2018-2022.

Read DACs response here

01 NovPrudential introduces service for deaf BSL users

Prudential has become the first retirement product provider in the UK to introduce a web-based video relay service (VRS) for customers who use British Sign Language (BSL).

A BSL version of this news release is available.

Read More>>

26 OctNationwide launches free sign language service

Great news!

  • Nationwide to team up with SignVideo to enable deaf and hard of hearing customers to access services 
  • Customers will be able to access sign language interpreters online to manage their finances
  • Nationwide is the first building society to offer this service

Launched this week, SignVideo Live will allow British Sign Language (BSL) users to take full advantage of the services that Nationwide has to offer.

The free service can be accessed via a link on Nationwide’s website which will enable customers who are deaf and hard of hearing to access a BSL interpreter through video. From here, the interpreter will connect the customer to the customer services helpline, relaying the call live, like any regular call.

Read More>>