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‘Deaf Access to Communications’ Category

17 MayStatement from the IFHoH and WFD

joint

The World Federtion for the Deaf (WFD) and the International Federation of Hard of Hearing People (IFHOH) have issued a

Joint Statement: Automatic Speech Recognition in Telephone Relay Services and in Captioning Services

“The field of Automatic Speech Recognition (ASR) has progressed significantly with the advancement of artificial intelligence technology. As a result, more applications that utilise ASR, and AI technologies are developed and have shown a promising impact on communication and accessibility. However, this field is emerging and the World Federation of the Deaf (WFD) and International Federation of Hard of Hearing (IFHOH) are documenting a small number of user experiences and cases using ASR technology. There needs to be continuing effort in research and development with deaf and hard of hearing par-ticipation to improve the uses and applications of ASR technology.

This joint statement is to inform that ASR should not replace current communication methods, such as Telecommunication Relay Services (TRS) and Captioning services.”

Read the full statement here [pdf]

17 OctTechnology and the Workplace – fact vs fiction

All day conference on 20th November at BT Tower, London.

EARLY BIRD RATES finish this Friday!

Further details>>

or

Eventbrite - Technology and the Workplace - Fact vs Fiction

17 OctGDPR Update

Christopher Jones, Chair of DAC and Craig Crowley, Chair UKCoD wrote a letter to Daniel Bowling, ICO in order to seek clarification and guidance on an issue that is of concern to deaf people, the use of relay operators in telephone calls and other transactions and the implications of this under the General Data Protection Regulation (GDPR).

A response letter from the ICO has now been received.

Letter to the ICO (pdf)

Response from the ICO (pdf)

 

 

05 MarOfcom Diversity and Inclusion Programme 2018 – 2022

Consultation 

Ofcom has recently consulted on its Diversity and Inclusion Programme 2018-2022.

Read DACs response here

01 NovPrudential introduces service for deaf BSL users

Prudential has become the first retirement product provider in the UK to introduce a web-based video relay service (VRS) for customers who use British Sign Language (BSL).

A BSL version of this news release is available.

Read More>>