Join us Support us

Archive for December 18th, 2019

18 DecConsultation – BSL access 999 emergency

The regulator, Ofcom, have published a consultation setting out the case for the 999 emergency service phone line to be contactable in BSL.

Ofcom want feedback on
  • the need for BSL access to 999; and
  • to understand how the deaf community wants the service to work

Three BSL videos are available on the Ofcom Website and can be viewed here or you can read a transcript (PDF, 209.1 KB) of the three videos.

Details of how to respond back to Ofcom are also available on their website.

What UKCoD are doing 

To put pressure on Ofcom we need to demonstrate the barriers deaf people face. We need to show why text based solutions don’t work for BSL users. 

To gather this information, UKCoD have recently created a Facebook Group called BSL access 999 emergency

What can you do

  • Join the BSL access 999 emergency Group; and
  • Share your experience of access 999 – or your fears about having to access emergency services via a text service
  • Explain how access in BSL to the fire, police and ambulance would help

If you don’t have a facebook account or wish to share something in private 

Please e-mail us at campaigns.email@hearingloss.org.uk – this will not be made public without your clear permission.

See Full details on our Facebook page.