UK Council on Deafness

Good Practice Guide - Providing access to public services for Deaf People

The Good Practice Guide follows a long tradition of 'how to' guides both for professionals working in the field of deafness and for organisations providing a service, as well as for the general public. The Guide gives you

• clear practical information about deafness and supporting deaf people in public service environments
• advice about improving the support you currently offer your deaf customers
• sets of proposed standards your office can use as a checklist as you work towards greater equality for deaf clients
• a useful reference section of organisations providing technical and human help for deaf people

Price: £10

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Are you a deaf person who wants to set up a Deaf Users' Forum?

Or do you work with or share an interest in deaf people's needs?

Are the services you provide accessible to deaf people?

A Deaf Users' Forum can help advise staff on how services for deaf people can be improved. This Guide shows you, step by step, how a Forum can be set up.

Price: £10

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To order a publication go to Forest Books at www.forestbooks.com


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