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Access to Buildings and Transport Conference

Tuesday 30th November 2004
10.30 am - 4.30 pm

Venue: Britannia Street Conference Centre, 27 Britannia Street, London, WC1X 9JP

For Access Consultants, Access Officers, project managers, staff and volunteers working with deaf people. A unique opportunity to network with other professionals, to share experiences and find out what is needed to enable deaf people to have equal access to buildings and transport services. The conference will be Chaired by Chris Harrowell, Principal Access Consultant, Vectra Property Consulting.

Presentations include:

Susan Daniels, Chief Executive, NDCS on guidance for airlines. Procedures to improve service, ensuring equal access.

Cathy Hill, Manager, Customer Services, Birmingham International Airport on making airports accessible.

Suzette Keith, Middlesex University. New research investigating the design requirements of ships and ferries.

Roger Hewitt, UK Council on Deafness on the work of the Disabled Persons Transport Advisory Committee.

Ann Bates, Rail Passengers Committee will be discussing Customer Information Systems on trains and the initial findings of a Southern Region area survey about the new facilities being provided.

John Yunnie, Head of Disability and Inclusion, ATOC, on Customer Information before and during the journey and rail replacement service provision.

Katherine Phipps, Head of JMU Access Partnership. What effect will the DDA have on improving access to the built environment and transport for deaf people? This session will give a brief overview of the DDA and how it applies to technology such as hearing enhancement systems (including induction loops) and alarms.

Dr Geoffrey K. Cook - Director, Research Group for Inclusive Environments, University of Reading describing the results of a research project about the influence of colour and lighting in communication tasks for deaf people. Including an explanation of the influence of a range of background colours and the influence of different lighting regimes on the communication process.

Neil Smith, Head of Consultancy and Training at the Centre for Accessible Environments will be discussing Accessible Building Management. Accessibility cannot be guaranteed by good design alone. It is also very important to consider how a building is used, managed and maintained. This session looks at how effective building management can improve access.

Bridget Sheild, Professor of Acoustics, Dept of Engineering Systems, London South Bank University will outline aspects of acoustics that contribute to a poor acoustic environment and suggest ways in which problems may be prevented or mitigated and discuss the results of recent research showing how noise has a direct effect on academic performance of school children.

Exhibitors:

RNID Typetalk

RNID Typetalk's purpose is to create greater equality in telephone usage for people who are deaf, deafened, deafblind, hard of hearing and speech-impaired. It manages a 24 hours-a-day, 365 days-a-year service from two call centres in Merseyside. It has a team of highly trained Operators who understand the special requirements of textphone users and provide a warm friendly service which is completely confidential.

Voice helpline 0800 7311 888
Text helpline 0800 500 888

website www.typetalk.org

Deaf Alerter

Deaf Alerter provides equal access and inclusion to fire alarm and messaging. Designed specifically for deaf and hard of hearing people the system meets the requirements of the Disability Discrimination Act (DDA). Deaf Alerter must not be confused with ordinary paging systems, as they don't comply with Health and Safety legislation or the British Fire Alarm standard.

Everyone is entitled to equal access under the DDA this includes a building's fire alarm. If no provision is made for deaf or hard of hearing people's safety, the owner of the building may be liable to claims of discrimination. Fire safety is essential, Deaf people should not have to go without a fire alarm.

Deaf Alerter plc, Enfield House, 303 Burton Road, Derby, DE23 6AG.

Tel: 01332 363 981. Fax: 01332 293 267. Textphone: 01332 291 921.

Email: info@deaf-alerter.com

Website: www.deaf-alerter.com

Vectra Property Consulting Access Consultancy

Vectra Property Consulting (VPC) develops optimum access solutions for the Built Environment and Facilities Management. VPC is committed to helping clients achieve accessible environments that are aesthetically pleasing and excellent value for money.

VPC has a multi-disciplinary Access team providing pan-disability consultancy with a holistic approach to property design and management. Innovative design techniques and pragmatic applications create client-focused access solutions.

Changes in legislation and the Disability Discrimination Act have emphasised the benefits of providing a fully inclusive environment. The potential cost of non-compliance places accessibility high on the property management agenda.

Vectra Property Consulting Access Consultancy, Second Floor, 1 Bedford Avenue, London, WC1B 3AU.
Contact Ron Corbett
Tel 0207 079 2472. Text 0207 079 2487. Fax 0207 079 2480

Email roncorbett@vectragroup.co.uk Web www.vectragroup.co.uk

Saint Gobain Ecophon Ltd

Ecophon Acoustic Ceilings logo

Saint Gobain Ecophon Ltd is a world leader in innovative integrated acoustic suspended ceiling and wall panel systems. The company offers a wide range of standard systems and also develop bespoke solutions to meet your design and performance needs. Their commitment to people has led Ecophon into research projects on the effects of noise in various situations and on different user groups. The result is a varied and useful knowledge of acoustic requirements for internal environments.

Saint Gobain Ecophon Ltd, Old Brick Kiln, Ramsdell, Tadley, RG26 5PP.
Contact Andrea Harman
Tel 01256 850 989. Fax 01256 851 550.

Email info@ecophon.co.uk Web www.ecophon.co.uk

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Action by Working Together 2004 Annual Deafness Conference
Tuesday 2nd November 2004
10.30 am - 4.30 pm

Venue: Britannia Street Conference Centre, 27 Britannia Street, London, WC1X 9JP

A one day multi-disciplinary conference for all professionals who work with deaf people

The Conference will showcase the outcomes of innovative projects, present findings from the latest research and the results of recent surveys covering the full spectrum of deafness. The theme of the Conference is 'collaborative working' and will feature the best examples of organisations working in partnership, either informally or as a consortium.

PROGRAMME INCLUDES:

Keynote Address:
Kate Aldous, Manager of the Collaborative Working Unit.
Recently established by NCVO, the Unit will offer information to organisations considering any type of joint working, ranging from sharing facilities or providing a joint service, to full mergers.

Sign On-Line is an innovative consortium project which aims to support the work of BSL teachers (and their students) by providing a tutor support pack in the form of accessible on-line distance learning resources, with input from Universities and Deaf Organisations.
Steve Morey, Project Manager, and Helen Reed, Project Officer, University of Central Lancashire.

Training Together promoting the provision of joint training for all those involved in caring for deaf children, to share perspectives and expertise, promoting collaborative working across professional boundaries.
Brian Archbold, Chief Executive, The Ear Foundation.

Guest Speaker:
Jérémie Boroy, President of UNISDA, the Union Nationale pour l'Insertion Sociale des Déficients Auditifs on international cooperation in the field of technology.

BSL Awareness Consortium is a group of 11 deaf organisations working together to promote awareness of British Sign Language.
Roger Hewitt, Projects Manager at UK Council on Deafness and Philip Gerrard, Chief Executive of Deaf Direct.

The Family Communication Service is an innovative and exciting project run in partnership by Kent County Council and NDCS which introduces deaf children and their families to adult deaf people.
Sally Reynolds, Family Communications Service Manager NDCS and Greg Watkin, Sensory Disabilities Manager, Kent County Council.

The aim of the Electronic Note-taking Project is to boost the numbers of quality electronic note takers for deaf people by seeking collaboration and sharing resources across a number of institutions.
Mary Ensor, Tutor Coordinator at City Lit and Helen Arber, RNID.

The Access to Communication in English Campaign is actively supported by many deaf organisations across the UK, working together to promote better provision of Language Service Professionals for deaf people whose preferred language is English.
Paul Hanmer of the National Association of Deafened People.

NHS Direct - becoming more accessible. NHS Direct, by consulting and working with Deaf people, has utilised new technologies in ensuring that Deaf people have access in English through TexBox and in BSL through a new videophone service - SignVideo Call Centre.
Jeff McWhinney, Director, Significan't (UK) Ltd.

Opportunities for Volunteering grants are made available by UK Council on Deafness to promote the use of volunteers. A brief overview of the scheme from Roger Hewitt, Projects Manager, and Susan Craney, Manager of Deaf Access on how successful working in partnership with the local sensory impairment team has resulted in the adjourning Borough requesting to be included in their OfV funded Advocacy for Deaf people project.

The future for collaborative work in the field of deafness. Following an exhaustive strategic review carried out in its 10th anniversary year, UK Council on Deafness will present the key findings and details of how services will develop for supporting the work of its members.
Jonathan Isaac, Director, UK Council on Deafness.

The UK Council on Deafness AGM will take place during the lunch-break.

Exhibitors include:

The City Lit Centre for Deaf People

Provides basic education, training and support for Deaf and hard of hearing adults and those who wish to work in a deaf related field.

The City Lit Centre for Deaf People, Connaught Hall Site c/o 16 Stukeley Street, London, WC28 5LJ.
Tel: 0207 383 4027, Fax: 0207 083 4027.
Email k.considine@citylit.ac.uk Web www.citylit.ac.uk

Cued Speech Association UK

Cued Speech makes all the sounds of speech visible by using eight handshapes in four positions near the mouth to complement the lip-shapes of normal speech. Deaf people can then 'see' the phonemes of spoken language that hearing people hear. This allows deaf children to develop their inner language, improve literacy, lipreading and speech. It can also help deafened people to communicate in English and D-deaf people improve their English. It is compatible with both aural/oral approaches and with the use of sign language. The Cued Speech Association UK provides information about and training in Cued Speech.

Cued Speech Association UK, 9 Duke Street, Dartmouth, Devon, TQ6 9PY.
Tel: 01803 832 784, Text: 01803 832 784, Fax: 01803 835 311.
E-mail info@cuedspeech.co.uk. Web www.cuedspeech.co.uk

The Ear Foundation

The Ear Foundation was established in 1989 to encourage the innovative technology of cochlear implantation, offering useful hearing to profoundly deaf children. About 1,900 children in the UK now use cochlear implants and they need continued support.

A hospital-based programme alone cannot meet the needs of these children and their families. In its new Children's Cochlear Implant Centre, the Ear Foundation uniquely bridges the gap between the work of the specialist clinic and the child's community, where the implant will be used in everyday communication. There is a full programme of parent, family and professionals courses throughout the year.

The Ear Foundation, Majorie Sherman House, 83 Sherwin Road, Lenton, Nottingham, NG7 2FB.
Tel: 0115 942 1985, Text: 0115 942 1985, Fax 0115 924 9054.
Email brian@earfoundation.org.uk Web www.earfoundation.org.uk

The Forest Bookshop

The Forest Bookshop is the world leader as a source for Books, videos, and CD-ROMs on deafness and deaf issues. They produce a free 64 page colour catalogue twice yearly and maintain a very comprehensive website on www.forestbooks.com. They also publish under the name of Douglas McLean Publishing and two important forthcoming titles are the follow-up to 'Being Deaf: 'Deaf Identities' edited by Ann Derby and George Taylor, and a reprinted edition of 'Equality Before the Law - Deaf People's Access to Justice' edited by Mary Brennan and Richard Brown.
Email forest@forestbooks.com Web www.forestbooks.com

BID Services with Deaf People

BID Services for Deaf People provides a comprehensive range of high quality services for a wide range of deaf people living in the West Midlands. These services include a full range of supported living options for deaf people with additional needs. BID has also been proactive in providing training and development to the corporate sector to ensure they are complying with the DDA. They also work closely with other organisations such as the Birmingham Deaf Sports and Social Club, to develop effective partnerships that will benefit deaf people. BID's projects include The Prison Project, Children's Club, Play Scheme, Communication Support Group, Youth Club, Employment Service and Information Service. BID has been awarded The Investor in People standard.

Paul Elvins, Information Officer, BID Services for Deaf People, Ladywood Road, Birmingham, B16 8SZ
Telephone 0121 246 6100, Textphone 0121 246 6101, Fax 0121 246 6125.
Email paul.elvins@bid.org.uk Web www.bid.org.uk

Teletec International

Captioned Telephone - CAPTEL is a normal looking telephone where a deaf person is able to telephone a hearing person and speak with them directly. Using any residual hearing or not, they will be able to 'hear' the incoming speech from the hearing person, and see the transcribed words on the display screen.

INSTANT CAPTIONING is a new service that provides remote speech-to-text reporting. A deaf person will have a laptop in a meeting room or a lecture theatre and the hearing person's voice will be transcribed into text.

These two technologies will be demonstrated 'live' on our stand.

Cranfield Innovation Centre, University Way, Cranfield Technology Park, Cranfield, Bedfordshire, MK43 0BT
Contact Christopher Jones:
Tel 01234 756026, Text 01234 756027, Fax 01234 756028
Email christopher@teletec.co.uk
Web www.teletec.co.uk

British Society for Mental Health and Deafness

The British Society for Mental Health and Deafness (BSMHD) is the society for the promotion of the positive mental health of deaf people in Britain.

Mental health includes healthy emotional, psychological and social development, the prevention and treatment of mental illness and other disorders. BSMHD focuses on those whose first or preferred language is sign language. Additionally BSMHD is interested in the mental health of all deaf people, whatever the age of onset or degree of deafness.

British Society for Mental Health & Deafness
Westwood Park, London Road, Little Horkesley, Colchester, CO6 4BS.
Telephone 01206 274075, Text 01206 274076, Fax 01206 274077

Email info@bsmhd.org.uk Web www.bsmhd.org.uk

Significan't (UK) Ltd

Promoting new technology initiatives and development of services to maximise opportunities to increase access to services for Deaf people and those working with them

9 Gunnery Terrace, Royal Arsenal, London, SE18 6SW.
Tel: 020 8301 8140 Text: 020 8301 8141 Fax: 020 8301 8141

Email jeff@significant-online.co.uk Web: www.significant-online.co.uk

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Child Protection Conference
Tuesday 5th October 2004
10.30 am - 4.30 pm

Venue: Britannia Street Conference Centre, 27 Britannia Street, London, WC1X 9JP

How to make it work for the deaf parenting community.

For health professionals, child and family social services teams, sensory teams, mental health teams, people from the legal field and d/Deaf parents.

Deaf parents who find themselves involved in child protection situations face many problems. Issues include lack of understanding of the process - either the legal or social services aspects, barriers in communication with professionals in health services, child and family teams, solicitors, lack of interpreter and advocacy support and the impact on the mental health of the child and parents. This is a unique opportunity to network with other professionals working with deaf and hard of hearing people, to share experiences and examine the problems. The conference will be chaired by Steve Powell, CEO SIGN.

Speakers include:

Margaret Kennedy, Consultant in Child Protection issues will talk about her experiences over the years in dealing with deaf children who have been through the system of child protection. She will explore the different approaches and how these are relevant to deaf children or adults and make recommendations for future work that urgently needs to be undertaken.

Paulena Panayiotou, solicitor specialising in Child Protection, who will be discussing the role of the Solicitor at Child Protection Case Conferences, Police Powers of Protection, Care proceedings and Emergency Protection orders, the standard of proof, duration of proceedings, evidence that needs to be filed, type of orders that can be made, working with Social Services, problems faced by deaf parents who come into contact with the Courts and who find themselves in the midst of proceedings and choosing a solicitor.

Dr Helen Miller, Consultant Psychiatrist, National Deaf Services, will be talking about the impact on deaf adults involved in Child Protection cases especially with regard to mental health.

Valerie Leach, Social Worker Deaf Child and Family Team, National Deaf Services, discussing their experiences of working with d/Deaf families.

Catherine Forry, Advocacy Worker, SIGN Advocacy Service describing problems they have encountered in Child Protection cases.

The conference concludes with a debate aimed at finding the solutions with participation from NDCS.

Sign logo
Sponsored by SIGN: The National Society for Mental Health and Deafness

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Agency Regulation Conference
Tuesday 6th July 2004
10 am - 4.30 pm

Venue: Britannia Street Conference Centre, 27 Britannia Street, London, WC1X 9JP

"Creating a regulatory framework to safeguard best practice"

An opportunity for established and new Agencies providing Language and Communication Access Professionals (LACAPs)* to contribute to shaping the future direction of the regulation of Agencies. This Conference will also be an opportunity for users of LACAPs and representatives of organisations purchasing supply contracts from Agencies to contribute their experiences and to learn from examples of good practice about how the Agencies will be developing their services.

Draft Minimum Standards
A discussion of recommended minimum standards that all regulated agencies will be required to adopt. Led by Donna Rubin, Communication Services Manager at Deaf Direct and Joan Quarrington, Senior Interpreter at the Royal Association for Deaf people.

Possible Regulatory Structures
An outline of the regulatory options available and of the challenges faced to ensure that whatever structures are adopted will safeguard the interest of the diverse needs of the users of LACAPs. Presented by Lynden Mack, Head of Coordination at RNID Communication Services.

Involving the Professional Bodies
Sara Scanlon, Vice Chair of the Association of Lipspeakers will outline the importance of regulation of agencies from the perspective of the professionals who provide the services.

Hearing from the Users
Two users of different types of LACAPs will talk about their experiences of using Agencies and what particular aspects of regulation would be important to them.

Implications of a regulatory framework for Higher Education Institutions
Ember Kelly, Communication & Support Services Coordinator, Access Unit for Deaf and Disabled Students, University of Bristol will look at the possible impact of regulatory options on the provision of communication support for D/deaf students from the perspective of a higher education institution.

The Way Forward......
A summary of key issues to be addressed in agency regulation and discussion of potential consultation methods that will enable all stakeholders to actively participate in shaping the future regulatory framework. Led by Donna Rubin and Lynden Mack.

* Although the primary focus of many Agencies is the provision of BSL/English Interpreting Services the regulatory framework will encompass the provision of all types of Language and Communication Access Professionals, including Speech to Text Reporters, Lipspeakers, Notetakers and Deafblind Communicators.

Exhibitor include:

Association of Lipspeakers logo

ALS

249 Cateswell Road, Birmingham, West Midlands, B11 3DU

Telephone 0121 706 3989
Fax 0121 706 3989
Email information@lipspeaking.co.uk

Contact Ms Laraine Chaundy, Chair

The Association of Lipspeakers is the professional body that represents Lipspeakers. Its aims are to promote lipspeaking and its good practice by; offering support and fellowship to Lipspeakers, running professional development workshops and by providing a forum for discussion on matters related to lipspeaking. We encourage the further development of lipspeaking as a communication service.

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Children First Conference
22nd June 2004
10.00am - 4.30pm

Venue: Britannia Hotel, New Street, Birmingham, B2 4RX

For Social Service managers, practitioners working with deaf and hard of hearing children, partner agencies working with and for social services, Teachers of the Deaf and their colleagues and health professionals. Putting the 'Children First: Positive Practice Standards for Deaf Children in Social Services' policy into practice, across Education, Health and Social Services.

Parents as Professional Partners
Gwen Carr, Director UK Services at the National Deaf Children's Society. There is widespread recognition that outcomes are better if professionals supporting deaf children and their families, co-ordinate their services, collaborate together and adopt a team approach. Sometimes though, parents are seen as the 'consumers' of services rather than integral team members. This presentation seeks to explore the concept of parents as professional partners in multi-disciplinary teams and how they are crucial to effective teamwork and how professionals might do better in working in partnership with parents and families, focusing on sharing examples of existing good practice.

Deaf Children's Mental Well Being
Matthew James, Deputy Chief Executive, and Gerda Loosemore-Reppen, Policy Advisor at Sign: The National Society for Mental Health and Deafness will present the findings from their report for Haringey Children's Fund, a model for engaging with deaf children, parents and professionals in supporting the mental well being of deaf children and youth.

A Parent's View
A parent will talk about their experience of the services their family has received from the Health, Education and Social Services.

'Joined-Up' Services: what deaf children and their parents need, can we ever provide it?
Prof Adrian Davis, Head of Epidemiology, Public Health and Clinical Section at the MRC Institute of Hearing Research. The NHS Newborn Screening Programme has now been implemented in 60 areas in England. There is evidence that the majority of areas have managed to jointly plan health and education services but there has been a great difficulty in involving social care services. There is a need to look closely at how we should develop joint working in the future to include all three agencies and their parents.

The multi-agency role of the teacher of the deaf
Simon Whitlow, manager of Sandwell Sensory Support Services will look at how the multi-agency role of the teacher of the deaf will evolve in the light of modern developments such as the introduction of the Newborn Hearing Screening Programme and the Modernisation of Hearing Aid Services, considered against the background of Government initiatives such as the Early Support Pilot Projects and in the context of recent Government Green Papers, Every Child Matters and Removing Barriers to Achievement (the Government's Strategy for SEN).

Developing services for children and families
Lesley Sheldon, Principal Social Worker, Sandwell Social Inclusion and Health on how the Sandwell Children with Disabilities Team is working toward meeting Positive Practice Standards in Social Services since taking direct responsibility for deaf children. Looking at what has changed and why and at what services are being developed.

This programme is being developed and is subject to change.

Exhibitors include:

Advanced Bionics logo

Advanced Bionics

Advanced Bionics creates implantable bionic technologies to benefit people with neural disorders such as deafness.

From the first CLARION multi-channel cochlear implant in 1991 we have advanced to today's HiRes 90K BionicEar implant and Auria sound processor. Our HiResolution technology enables the majority of users, who are severely or profoundly deaf, to hear on the phone and to hold conversations even where there is background noise. The capacity of our implant means they will be able to take advantage of future advances without needing further surgery.

Advanced Bionics UK Ltd, Unit 8, Grain House, Mill Court, Great Shelford, Cambridge CB2 5LD tel: 01223 847 888 / fax: 01223 847898 / email: uk@advancedbionics.com / website: www.bionicear.com and www.ci-4teenz.com

The Forest Bookshop

The Forest Bookshop is the world leader as a source for Books, videos, and CD-ROMs on deafness and deaf issues. They produce a free 64 page colour catalogue twice yearly and maintain a very comprehensive website on www.forestbooks.com. They also publish under the name of Douglas McLean Publishing and two important forthcoming titles are the follow-up to 'Being Deaf: 'Deaf Identities' edited by Ann Derby and George Taylor, and a reprinted edition of 'Equality Before the Law - Deaf People's Access to Justice' edited by Mary Brennan and Richard Brown.

SIGN

Sign: The National Society for Mental Health and Deafness provides services for people who are deaf and have mental health problems. Sign is the national charity for deaf people with mental health problems. Its mission has recently been broadened to promote healthy minds amongst deaf people and empower them to live independently. Sign provides residential and day services, and works to develop skills an confidence, improve quality of live and maximise potential. It also runs SignCare, a recruitment agency for care staff who are experienced in working with d/Deaf people.

5 Baring Road, Beaconsfield, Bucks, HP9 2NB

Tel: 01494 687600
Fax: 01494 687622
Minicom: 01494 687626

Website: www.signcharity.org.uk

Website: www.reachingdeafminds.org.uk

NDCS

15 Dufferin Street, London, EC1Y 8UR

Telephone 020 7490 8656
Freephone helpline: 0808 800 8880
Textphone 020 7490 8656
Fax 020 7251 5020
Email helpline@ndcs.org.uk
Web www.ndcs.org.uk

The National Deaf Children's Society is the only UK charity providing a comprehensive range of support and services to all deaf children and their families. The NDCS provides clear balanced information and advice on audiology, technology, education and welfare benefits. The NDCS also has a network of regional support groups. If you prefer to use a spoken language other than English, tell the adviser in English the language of your choice and your telephone number. Within a few minutes you will be called back via an interpreter.

Deaf Ex-Mainstreamers' Group

Evans Business Centre, Monckton Road, Wakefield, West Yorkshire, WF2 7AS.
Tel: 01924 888106 / 888115
Fax: 01924 888105
Minicom: 01924 888114 / 888115
Email info@dex.org.uk
Web www.dex.org.uk

The Deaf Ex-Mainstreamers' Group campaigns for improvement in deaf mainstream education as a Deaf User-led organisation, and provides support, information, advice and advocacy.

DELTA

Now We're Talking.. Deaf children Can
is a joint initiative by the Ewing Foundation and DELTA, (Deaf Education Through Listening and Talking)
It is a campaign that aims to raise awareness and expectations of what deaf children can achieve in all areas of their lives - but especially in education - if they are encouraged to listen and talk.

For more information please contact:
DELTA
PO Box 20
Haverhill
Suffolk
CB9 7BD
01440 783689
www.deafeducation.org.uk
enquiries@deafeducation.org.uk

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Supporting deaf students in Further and Higher Education
8th June 2004
10.00am - 4.30pm

Venue: Britannia Street Conference Centre, 27 Britannia Street, London, WC1X 9JP

For professionals working with deaf students in Further and Higher Education as lecturers, communication support workers and in Access Units for Deaf and Disabled Students and for Teachers of the Deaf and their colleagues in specialist schools and mainstream schools with HI units that are preparing their pupils for going on to college and university. This conference will be of interest to all colleges and universities that need to prepare themselves for next year's intake of deaf students.

Full Potential.
Disseminating the findings from the Full Potential project, an innovative Learning and Skills Council funded course run by the Royal Association for Deaf people. Full Potential targets the improvement of soft skills such as 'confidence', 'communication' and 'working with others' to prepare young deaf people for successful entry into employment and further & higher education.

Deaf Students' Learning in Mainstream Vocational Training Settings.
Tessa Padden and Bencie Woll from City University will present the findings of a study, funded by the European Leonardo Programme, exploring Deaf students' views of the teaching and interpreting provided in mainstream settings and how Deaf students learn in a number of European countries. The findings provide important information on how the learning environment and experience of Deaf students doing vocational training in mainstream settings can be enhanced, and provide information of importance for other areas of education and training.

Deafax DeafTraining Programme
Deafax provides an extensive range of interactive resources and specialist programmes, one initiative being an innovative series of "skills for life" modules for deaf children and young people, based on our research and experience developing our DeafYouth Peer Mentoring programme in 2002. The presentation, by Graham Hocking, DeafYouth Project Manager at Deafax, will give an insight into the exciting developments that led to DeafTrainers programme that are aimed at making a significant and positive impact on the lives of the young deaf community.

Students' Experiences.
A team of deaf students from Southwark College, led by Penny Beschizza, will provide a fascinating insight into the ways in which their education has been supported by the college.

Conference Chair: Dr Tyron Woolfe.
Tyron has a BSc in Psychology at Goldsmith's College, University of London, a Doctorate in Developmental Psychology at the University of Sheffield, and is currently in the second year of the Civil Service Faststream Management programme and writes policy about Health and Safety for International Educational programmes for DfES. Tyron is a Trustee of the British Deaf Association and Sign: The National Society for Mental Health and Deafness.

This programme is being developed and is subject to change.

Exhibitor:

Advanced Bionics logo

Advanced Bionics

Advanced Bionics creates implantable bionic technologies to benefit people with neural disorders such as deafness.

From the first CLARION multi-channel cochlear implant in 1991 we have advanced to today's HiRes 90K BionicEar implant and Auria sound processor. Our HiResolution technology enables the majority of users, who are severely or profoundly deaf, to hear on the phone and to hold conversations even where there is background noise. The capacity of our implant means they will be able to take advantage of future advances without needing further surgery.

Advanced Bionics UK Ltd, Unit 8, Grain House, Mill Court, Great Shelford, Cambridge CB2 5LD tel: 01223 847 888 / fax: 01223 847898 / email: uk@advancedbionics.com / website: www.bionicear.com and www.ci-4teenz.com

Teletec International

Captioned Telephone - CAPTEL is a normal looking telephone where a deaf person is able to telephone a hearing person and speak with them directly. Using any residual hearing or not, they will be able to 'hear' the incoming speech from the hearing person, and see the transcribed words on the display screen.

INSTANT CAPTIONING is a new service that provides remote speech-to-text reporting. A deaf person will have a laptop in a meeting room or a lecture theatre and the hearing person's voice will be transcribed into text.

These two technologies will be demonstrated 'live' on our stand at the seminar.

Cranfield Innovation Centre, University Way, Cranfield Technology Park, Cranfield, Bedfordshire, MK43 0BT
Contact Christopher Jones:
Tel 01234 756026, Text 01234 756027, Fax 01234 756028
Email christopher@teletec.co.uk
Web www.teletec.co.uk

NATFHE

NATFHE, the University and College Lecturers Union, represents 67,000 lecturers in Higher, Further and Adult Education, including several hundred deaf lecturers. Most BSL classes are delivered in FE colleges, and many of the teachers of these classes are NATFHE members. NATFHE has a publication and a video for deaf lecturers.

For more information, contact
Kate Heasman, Equality Official
Direct Line: 020 7520 1031
Email: kheasman@natfhe.org.uk
Website: http://www.natfhe.org.uk/
Switchboard: 020 7837 3636
Mincom: 020 7278 0470
NATFHE, 27 Britannia Street, London WC1X 9JP

Royal Association for Deaf people logo
Sponsored by the Royal Association for Deaf people

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Access to Communication in English Conference
Tuesday 30th March 2004
10.00am - 4.30pm

Venue: Britannia Street Conference Centre, 27 Britannia Street, London, WC1X 9JP

A major conference to launch the campaign to promote Language and Communication Access Services for deaf people whose preferred language is English. Covering Lipspeakers, Speech to Text Reporters, Notetakers, Deafblind Communicators and other services.

For professionals working with deaf people and purchasers, providers and users of Language and Communication Access Professionals (LACAPs). Launching the Access to Communication in English Campaign, which aims to increase the provision of Language and Communication Access Services for deaf people whose preferred language is English. This is a unique opportunity to network with other professionals working with deaf people, to share experiences and find out about how to get involved in the campaign.

"I have been unemployed for two years now, my boss told me that I couldn't do the job any more because I was becoming increasingly deaf. I had no idea these services were available"

A UK report into deaf and hard of hearing peoples' experiences. Member organisations of UK Council on Deafness have worked in collaboration to conduct a survey of deaf and hard of hearing people's experiences of using LACAPs. The survey reveals the dire shortage of provision and lack of awareness of the services that are available. Jonathan Isaac, Director of UK Council on Deafness and Chris Underwood, Head of Campaigns at RNID will present the findings of the survey and outline the aims of the campaign.

What are LACAPs?
Miranda Pickersgill, Chief Executive of CACDP, will give an introduction to the new model, approach and terminology 'Language Service Professional'.

The Registration System
Roz Chalmers, CACDP Standards Officer for Lipspeaking, Speech to Text Reporting, Electronic Notetaking and Manual Notetaking and Jane Andrews, CACDP Standards Officer for Deafblind Qualifications will give an overview of the process of consultation that led to the new registration system, the standards required for registration, the Codes of Practice, Complaints procedure and details of how to find a registered LACAP and how to check their Enhanced Disclosure and Professional Indemnity Insurance.

The Users' Views
Presenting deaf peoples' experiences of using LACAPs and the problems created by a lack of supply and awareness will be Janet Brown who uses Deafblind Communicators; Ross Trotter who uses both Lipspeakers and Speech to Text Reporters depending on the setting; Jill Hipson whose preferred communication is Signed English; and Paul Cable, a user of Cued Speech.

Sign Language and English
Professor Bencie Woll, Chair of Sign Language & Deaf Studies at City University will explore from a linguistic perspective how deaf and deafened people can mix English with Sign Language to develop a means of communication.

Making the Choice
The choice of communication methods made by people when they become deafened will depend on many different factors. The LINK Centre for Deafened People will talk about their work with deafened people and what the influences are that lead a deafened person to adopt communication tactics that suit their lifestyle.

This programme is being developed and is subject to change.

Exhibitors:

RNID Typetalk

RNID Typetalk's purpose is to create greater equality in telephone usage for people who are deaf, deafened, deafblind, hard of hearing and speech-impaired. It manages a 24 hours-a-day, 365 days-a-year service from two call centres in Merseyside. It has a team of highly trained Operators who understand the special requirements of textphone users and provide a warm friendly service which is completely confidential.

Voice helpline 0800 7311 888
Text helpline 0800 500 888

website www.typetalk.org

Teletec International

Captioned Telephone - CAPTEL is a normal looking telephone where a deaf person is able to telephone a hearing person and speak with them directly. Using any residual hearing or not, they will be able to 'hear' the incoming speech from the hearing person, and see the transcribed words on the display screen.

INSTANT CAPTIONING is a new service that provides remote speech-to-text reporting. A deaf person will have a laptop in a meeting room or a lecture theatre and the hearing person's voice will be transcribed into text.

These two technologies will be demonstrated 'live' on our stand at the seminar.

Cranfield Innovation Centre, University Way, Cranfield Technology Park, Cranfield, Bedfordshire, MK43 0BT
Contact Christopher Jones:
Tel 01234 756026, Text 01234 756027, Fax 01234 756028
Email christopher@teletec.co.uk
Web www.teletec.co.uk

Advanced Bionics logo

Advanced Bionics

Advanced Bionics creates implantable bionic technologies to benefit people with neural disorders such as deafness.

From the first CLARION multi-channel cochlear implant in 1991 we have advanced to today's HiRes 90K BionicEar implant and Auria sound processor. Our HiResolution technology enables the majority of users, who are severely or profoundly deaf, to hear on the phone and to hold conversations even where there is background noise. The capacity of our implant means they will be able to take advantage of future advances without needing further surgery.

Advanced Bionics UK Ltd, Unit 8, Grain House, Mill Court, Great Shelford, Cambridge CB2 5LD tel: 01223 847 888 / fax: 01223 847898 / email: uk@advancedbionics.com / website: www.bionicear.com and www.ci-4teenz.com

Association of Lipspeakers

The Association of Lipspeakers is the professional body that represents Lipspeakers. Its aims are to promote lipspeaking and its good practice by; offering support and fellowship to Lipspeakers, running professional development workshops and by providing a forum for discussion on matters related to lipspeaking. We encourage the further development of lipspeaking as a communication service.

Association of Lipspeakers, 249 Cateswell Road, Birmingham, West Midlands, B11 3DU.
Tel: 0121 706 3989. Fax: 0121 706 3989. information@lipspeaking.co.uk

Cued Speech Association UK

Cued Speech makes all the sounds of speech visible by using eight handshapes in four positions near the mouth to complement the lip-shapes of normal speech. Deaf people can then 'see' the phonemes of spoken language that hearing people hear. This allows deaf children to develop their inner language, improve literacy, lipreading and speech. It can also help deafened people to communicate in English and D-deaf people improve their English. It is compatible with both aural/oral approaches and with the use of sign language. The Cued Speech Association UK provides information about and training in Cued Speech.

Cued Speech Association UK, 9 Duke Street, Dartmouth, Devon, TQ6 9PY.
Tel: 01803 832 784, Text: 01803 832 784, Fax: 01803 835 311.
E-mail info@cuedspeech.co.uk. Web www.cuedspeech.co.uk

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Access to the NHS Seminar
Thursday 4th March 2004
10.00am - 4.30pm

Venue: Britannia Street Conference Centre, 27 Britannia Street, London, WC1X 9JP

For project managers, staff and volunteers working with deaf adults and children and for Health Professionals and Social Workers. A unique opportunity to network with other professionals working with deaf people, to share experiences and find out what is needed to enable deaf people to have equal access to Health Services.

A Simple Cure - A UK report into deaf and hard of hearing people's experiences of the National Health Service.

RNID and deaf organisations across the country have worked in collaboration to conduct a survey of deaf and hard of hearing people's experiences when visiting their GP surgeries and hospitals. The resulting Report reveals that the service received falls well short of what is reasonable, including shocking statistics about the risk deaf and hard of hearing people face when accessing healthcare. Chris Underwood, Head of Campaigns at RNID will present for the first time the full findings of the Report and, with Jonathan Isaac, Director of UK Council on Deafness, will explore some of the 'reasonable adjustments' available to the NHS before the Disability Discrimination Act comes into full force.

Towards Equity and Access
Bob McDonald, Policy Advisor at the Department of Health will present the findings from the recent government consultation document "A Sign of the Times - Modernising Mental Health Services for People who are Deaf" and announce the initiatives that will follow from the report.

Reaching Deaf Minds
Matthew James, Sign's Deputy Chief Executive and Wendy Kelly, Health Promotion Co-ordinator, will give an update on Sign's health promotional campaign and share with the audience, plans and opportunities to make the NHS more Deaf-friendly.

NHS Direct
Frances Chinemana, Access and Health Protection Project Manager at NHS Direct will report on the latest initiatives at NHS Direct aimed at making their services accessible to deaf people and Sign Language Users, using the website, email, textphones and Digital TV.

Healthy Living Centre
Herbert Klein, Deaf Advisor at National Deaf Services, South West London will report on the progress being made by a consortium of deaf organisations and health authorities to establish a Deaf Healthy Living Centre in London.

Exhibitors include:

RNID

RNID is the largest charity representing 9 million deaf and hard of hearing people in the UK. As a membership charity, we aim to achieve a radically better quality of life for deaf and hard of hearing people. We do this by campaigning and lobbying vigorously, by raising awareness of deafness and hearing loss, by providing services and through social, medical and technical research.

Website www.rnid.org.uk

RNID Sound Advantage

RNID Sound Advantage aims to improve the everyday lives of deaf and hard of hearing people by providing quality equipment at the lowest possible prices. Our famous 'Solutions' catalogue contains over 150 RNID tested products so why not visit their stand to view the equipment and collect your free copy.

RNID Sound Advantage, 1 Haddonbrook Business Centre, Orton Southgate, Peterborough, PE2 6YX. Tel: 0870 789 8855. Textphone: 01733 238020. Fax: 0870 789 8822. Email: solutions@rnid.org.uk Website with on-line shop: www.rnidshop.com Registered charity no: 207720.

RNID Typetalk

RNID Typetalk's purpose is to create greater equality in telephone usage for people who are deaf, deafened, deafblind, hard of hearing and speech-impaired. It manages a 24 hours-a-day, 365 days-a-year service from two call centres in Merseyside. It has a team of highly trained Operators who understand the special requirements of textphone users and provide a warm friendly service which is completely confidential.

Voice helpline 0800 7311 888
Text helpline 0800 500 888

website www.typetalk.org

SIGN

Sign: The National Society for Mental Health and Deafness provides services for people who are deaf and have mental health problems. Sign is the national charity for deaf people with mental health problems. Its mission has recently been broadened to promote healthy minds amongst deaf people and empower them to live independently. Sign provides residential and day services, and works to develop skills an confidence, improve quality of live and maximise potential. It also runs SignCare, a recruitment agency for care staff who are experienced in working with d/Deaf people.

5 Baring Road, Beaconsfield, Bucks, HP9 2NB

Tel: 01494 687600
Fax: 01494 687622
Minicom: 01494 687626

Website: www.signcharity.org.uk

Website: www.reachingdeafminds.org.uk

Sensory Communications

Sensory Communications is a division of DSPG Ltd, a telecommunications company providing specialist engineering products and services to companies around the world. We are making use of DSPG's leading edge technology and research base to develop low cost telecommunication products and services with full international compatibility to break communication problems faced by deaf, hard of hearing, speech impaired and visually impaired people.

A suite of products and services for deaf and hard of hearing people has been created around the Textlink 9100 Textphone, first launched during 2001 as the BT textphone and which for the first time allows real time text conversation between almost any textphone in the world.

For visually impaired people, PC Link has been developed, which allows full control of the TextLink 9100 textphone through a computer.

The latest product is the TextLink 9100 Mobile, a unique textphone that for the first time enables a textphone to be used both at home using a standard telephone line or outdoors by connection to a mobile phone.

TexBox is a revolutionary solution for organisations to bring telecommunications for textphone users into the 21st century, where equal access opportunity is the key to the future world communications. The system allows telephone dependent businesses, whether call centres or PABX office systems to integrate textphone calls onto their operators' computer screens. This is done via local area network accessing the text conversation screen via internet browse. TexBox provides an easy to use interface that makes text call reception and handling very simple. The operator has a live text conversation and interaction with the textphone caller.

TexGate is a free email fax and messaging service available to any textphone users who registers with the system without the need for a PC.

For further information on Sensory Communications Ltd or DSPG please visit our web sites www.sensorycomms.com or www.dspg.co.uk

Advanced Bionics logo

Advanced Bionics

Advanced Bionics creates implantable bionic technologies to benefit people with neural disorders such as deafness.

From the first CLARION multi-channel cochlear implant in 1991 we have advanced to today's HiRes 90K BionicEar implant and Auria sound processor. Our HiResolution technology enables the majority of users, who are severely or profoundly deaf, to hear on the phone and to hold conversations even where there is background noise. The capacity of our implant means they will be able to take advantage of future advances without needing further surgery.

Advanced Bionics UK Ltd, Unit 8, Grain House, Mill Court, Great Shelford, Cambridge CB2 5LD tel: 01223 847 888 / fax: 01223 847898 / email: uk@advancedbionics.com / website:www.bionicear.com and www.ci-4teenz.com

Supported by the Department of Health

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Fundraising Seminar
Tuesday 10th February 2004
10.00am - 4.30pm

Venue: Britannia Street Conference Centre, 27 Britannia Street, London, WC1X 9JP

For Staff, Trustees and Volunteers responsible for Fundraising and Income Generation. Following the very successful seminar held in March last year, this will be a further opportunity to improve your Income Generation skills and meet fundraisers from other deaf organisations.

Sessions include:

Legacy Campaigns.
The Legacy Promotion Campaign was established to address the huge gap in the fundraising sector around legacies. This session, presented by Emma Bockhop, Marketing Officer at the Legacy Promotion Campaign, will tell you more about the work of the Campaign to date, its plans for the future and how you could benefit from the Campaign. If the number of charitable wills increases by only 2%, that will bring an additional £180 million into the voluntary sector - every year!

Corporate Sponsorship.
Fiona Rawes, Director of Heart of the City, will present on Engaging the City in Community Partnerships. Heart of the City exists to promote greater community and charitable involvement from City-based organisations, and has over 90 blue chip corporate members who share best practice on the successes and challenges of community investment.

Deaf Awareness Week.
What will your organisation be doing in the second week of May? Brainstorming session to come up with novel ways of raising money for your organisation during Deaf Awareness Week.

Monitoring and Evaluation.
Roger Hewitt, Opportunities for Volunteering Officer at UK Council on Deafness will give advice on what Monitors are looking for during the assessment visit and the importance of keeping clear and accurate records of milestones and outcomes.

The Giving Campaign.
Anna Quayle, Campaign Officer at The Giving Campaign, an independent, national campaign supported by the voluntary sector and the Government, established to increase the amount of money given to UK charities and, in the long term, to encourage a culture of giving where it is thought natural for everyone able to do so to give money and time to improve the quality of life for others.

This programme is being developed and is subject to change.

Supported by the Department of Health

Exhibitors:

The Giving Campaign is an independent, National campaign supported by the voluntary sector and the Government. It has been established to increase the amount of money given to UK charities; and, in the long term, to encourage a culture of giving where it is thought natural for everyone able to do so to give money and time to improve the quality of life for others.

The Campaign undertakes a series of linked and carefully targeted initiatives. These are some key areas:

The Campaign is committed to working with others and has established close liaison with other initiatives that promote the giving of money and time.

Fisk Brett are software suppliers working solely for the not-for-profit sector. They are the makers of the Progress database, which is used by over 140 organisations of varying types and sizes for fundraising, membership, events, and general contact management.

Progress will help make your fundraising activities more efficient and effective by:

All in one central easy to use system.

Progress comes with great functionality and can be integrated with other software such as Microsoft Office and your financial package.

Website www.fiskbrett.co.uk

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Trustee Induction and Networking Day
Tuesday 27th January 2004
10.00am - 4.30pm

Venue: Britannia Street Conference Centre, 27 Britannia Street, London, WC1X 9JP

For all Chairs, Trustees and Chief Executives of organisations working with deaf people, an opportunity for new trustees to learn about their responsibilities and for experienced trustees to bring their knowledge up to date. A unique opportunity to meet trustees from other organisations working with deaf people and to share experiences with each other.

Sessions will cover:

Governance Essentials: An Introduction to the Roles and Responsibilities of Trustees.
Presented by Steve Powell, Chief Executive of SIGN, The National Society for Mental Health & Deafness since 1991 and a trustee of UK Council on Deafness. Steve has wide experience of trustee boards, having been involved with membership elected boards, self perpetuating boards and mixed constituency boards. He has been trustee of a number of national and local organisations and is regularly working with or advising voluntary organisations who are in difficulty or crisis.

The Charity Commission and Regulation.
Presented by Caroline Cooke, Head of Regulatory Policy at the Charity Commission. Caroline will describe the Charity Commission's approach to regulation and support, and provide an update on some key areas of policy development.

Secretariat Services.
Jonathan Isaac, Director of UK Council on Deafness, will give details of the services that the Council makes available to their members including access to the Criminal Records Bureau Disclosure service and the full menu of general secretariat services.

Using Consultants.
Becky Forrester, Trustee Knowledge and Information Adviser at the National Council for Voluntary Organisations. Detailing the advantages of using consultants, where to find them, when you might need one, what they can do and possible problems to look out for.

Leadership Opportunities for Deaf People.
Laraine Callow, Director of Deafworks will address issues within employment and will offer some thoughts for discussion on improving leadership opportunities for D/deaf people. Succession planning and investing in the future leaders of the sector are important for all organisations working with deaf people.

Exhibitors include:

The Forest Bookshop

The Forest Bookshop is the world leader as a source for Books, videos, and CD-ROMs on deafness and deaf issues. They produce a free 64 page colour catalogue twice yearly and maintain a very comprehensive website on www.forestbooks.com. They also publish under the name of Douglas McLean Publishing and two important forthcoming titles are the follow-up to 'Being Deaf: 'Deaf Identities' edited by Ann Derby and George Taylor, and a reprinted edition of 'Equality Before the Law - Deaf People's Access to Justice' edited by Mary Brennan and Richard Brown.

The Pensions Trust

The Pensions Trust is the leading multi-employer occupational pension fund for employees involved in the charitable, social, educational, voluntary and not-for-profit sectors.

It is a mutual organisation accountable to its members and offers a wide range of pension arrangements including; centralised and stand alone final salary schemes, money purchase schemes, and a new, innovative re-valued salary related scheme, CARE. All schemes are cost effective and easy to run for both large and small organisations.

For further information please contact the New Business Team on 0113 394 2697 or e-mail: contact@thepensionstrust.org.uk, visit our website at: www.thepensionstrust.org.uk

RNID Typetalk

RNID Typetalk's purpose is to create greater equality in telephone usage for people who are deaf, deafened, deafblind, hard of hearing and speech-impaired. It manages a 24 hours-a-day, 365 days-a-year service from two call centres in Merseyside. It has a team of highly trained Operators who understand the special requirements of textphone users and provide a warm friendly service which is completely confidential.

Voice helpline 0800 7311 888
Text helpline 0800 500 888

website www.typetalk.org

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